When in doubt, books can be your best friend!
No matter who we are, a student, a job aspirant, a fresher, a team leader or an operations manager, our communication skills help us take the next step forward in every phase. Whether it is writing no-nonsense emails, penning down official text messages, or even verbal interaction (either over phone, video call, or face-to-face), communicating in the right way is of paramount importance. In my near two-decade long corporate industry exposure, I have seen a lot of people unable to crack a job, or failing to convince a client or a senior, or incapable of firmly saying "No" even when the task assigned to him/her is beyond his/her capacity, simply because they could not communicate properly. I have personally gone through this at a certain stage of my career, and struggled to find a way out of it. That is when I resorted to books to find a solution. I was always an avid reader, but my reading habit had taken a backseat once I gave in to the pressing demands of work and whatever ...